We do! We have a list of stockists who proudly sell our products in their retail stores! Click here to find a stockist in your local area, We strongly recommend contacting our stockist in your location to confirm the item you want is in stock before heading to each location (just to be safe!).
Feel free to use the message box on our Contact Us page or email us at firstname.lastname@example.org and we will get back to you as soon as we possibly can! We are a small family business, so we will get back to you in 1-2 business days. Many of your questions may already be answered in our frequently asked questions and you can track your delivery once tracking details are received.
In general we follow these size guidelines, but as you know, every little face is different, the age ranges are just suggestions. For example, our junior size fits a huge range of kids, sometimes as young as three, sometimes as old as teenagers. They are designed to start fitting most kids well around 4 years old, but no two heads are the same!
Our recommended sizes are:
Baby: ages 0-2 years old Toddler: ages 2-4 years old Junior: ages 4+ years old Adult S/M: fits petite faces and generally women best Adult L/XL: fits wider faces and generally men best
One of the biggest benefits of our flexible material, is that it gives lots of room to grow! Grab a carrying case & strap kit combo to keep your little sunnies safe, and to ensure a better fit on infants or kids growing into larger sizes. Comes with head strap and ear adjuster pieces! For juniors and adults, we also have our slip grip ear adjusters which help keep shades and glasses in place if slipping off.
The name is a reference to the nostalgic game we all grew up playing (aka “rock, paper, scissors”). It also pays tribute to the U.S. mission to support autism. Special education teachers in the U.S. have told that playing Ro•Sham•Bo with children with autism can be a valuable teaching tool when kids need quiet attention.
In Australia, we will be providing a portion of our Australian sales towards RMHC, Ronald McDonald House Charities, supporting seriously ill children and their families, a cause close to us.
Ro•Sham•Bo baby sunglasses are proudly made in Italy and assembled in the United States. They are BPA, phthalate, lead & latex free, and are small parts tested as safe for babies! The frames are a soft and safe material designed for little hands and faces. Plus, they are virtually unbreakable. We offer a full damage and lens replacement guarantee in the first year of purchase. These polarized sunnies offer 100% UVA/B/C protection and are available in 5 sizes from baby through adult so the whole family can match!
Our small family company is located and operates out of Highett, VIC 3190 / Cheltenham, VIC 3192, Australia
Our frames are manufactured in Italy and are proudly assembled from our small parent family company in San Marcos (San Diego), California. We combine our wide variety of frame colors and polarized lenses (including prescriptions) right here in our warehouse (with the help of an amazing team).
BLUE LIGHT BLOCKING GLASSES
Screen Time Blue Light Blocking glasses, also known as Anti-Visual Noise (AVN) glasses, block harmful blue light rays caused by electronic screens. They protect the eyes from these harmful rays and reduce eye strain, headaches, migraines, tired eyes, and stress on your vision.
Just as your child learns in school, sunlight is made up of red, orange, yellow, green, blue, indigo and violet light. When combined, it becomes the white light we see. Each of these colors has a different energy and wavelength. Red light rays have longer wavelengths and less energy, where on the other end, blue light rays have shorter wavelengths (between 380 - 500 nm) and more energy.
There are two types of blue light. Natural blue light comes from the sun. Our body uses blue light from the sun to regulate our natural circadian rhythm (sleep and wake cycles), boost alertness, elevate your mood, and improve your overall feeling of wellbeing. Artificial blue light comes from digital screens like TVs, computers, smart phones, iPads, fluorescent and LED lights.
We make no claim about having the highest percentage, but our lenses block over 80% of the most harmful wavelengths of blue light below 420nm. There are probably more expensive products out there that have that extremely dark yellow/ amber color that probably block more. Ours are a reasonable cost, practical (we do think we have the best type of frames of all the blue light glasses out there!), and block a useful amount of the harmful blue light associated with screen time. It is good protection and possibly the best value, but we can't claim best overall blocking protection.
YES. All made of the same exact material with the same safety standards. All injected dyed color so no leaching is possible, molded logos, etc.
YES. Please click here to see our AVN testing document from an independent lab. AVN stands for "anti visual noise" - that is what most eye care professionals call blue light glasses. This testing document shows the percentage of blue light that penetrated ("transmitted") through the lens in testing depending on the wavelength. The most harmful wavelengths of light are below 420nm which our lenses blocked over 80%. Let us know if you would like clarification on how to read the chart.
They do have a tint to them, it is just relatively mild compared to some other versions. If you hold the lens next to a clear lens or a window you can see it, but just looking at the wearer it is not super noticeable. If you want the most possible protection, it will be those very dark, syrup colored or bright yellow lenses. We found kids don't want to wear those when we researched this product, so they don't do as much good - would rather the child like wearing them and get good protection than not wear the ones that provide great protection.
Yes, we do extend the return window during the holiday season (Nov & Dec) to 60 days from purchase date.
No problem, it happens! We take sunglasses returns within 30 days of purchase. Click here to start your Easy Return & Exchanges. We are a small company, so unfortunately can't afford to offer free return shipping, so your refund will deduct the shipping fee - but you will only be charged for the actual postage cost (usually a couple dollars within the Australia).
Prescription orders (via your optometrists) are NOT eligible for returns and exchanges. Sorry, but those are cut based on your submitted prescription so they are not something we can restock! Free gifts or promotional items with retail value are also non-refundable.
If you happen to lose or scratch a lens, we offer FREE replacement lenses on our website, just use the secret code in the Checkout Cart (email us for the secret code). Shhh... don't tell anyone :) Putting in your new lenses is easy! First pop out your old lenses by pushing from the back of the lens and bend the frames a little if needed. Then to put in your new lenses, start from the front outer edge by the temple and work your way towards the bridge of your glasses. Again, you can stretch the frames a little to pop them in.
We hate when things break! We are so confident that our Italian-made sunglasses can withstand your baby that we offer a full damage replacement guarantee if your Ro•Sham•Bo baby frames break or get damaged in the first year of their use (in the course of normal, intended & expected use).
We also hate when lenses get lost or scratched! If twisted at an awkward angle, it is possible for lenses to pop out of your shades. Have no fear! The lens is shatter resistant and small parts tested, so it is still safe for baby on its own. It is also extremely easy to pop back in to place (watch our videos). But, if you happen to lose a lens or even just scratch a lens, we got you covered: we’ll send you a replacement lens free of charge!* We can’t have one of baby's eyes unprotected! Kind of defeats the purpose. *Please retain proof of your receipt and provide us with an image of your damaged lens / frame for our records.
Replacement lenses will only be replaced in their first year of usage. All you have to pay for is shipping!
The same applies with replacement frames under your year-long warranty. If they are scratched / damaged, they can be replaced within the year for free. All you have to do is pay for shipping.
Replacement lenses will always be black / grey polarized. If you would like the coloured mirrored lenses, also polarized, the replacements would be half price for you.
We hate when things break! We are so confident that our Ro•Sham•Bo baby shades can withstand your kids that we offer a full damage replacement guarantee if your frames break or get damaged in the first year of their use (in the course of normal, intended & expected use).
Register your shades today and if the frames get damaged or break in their first year of use we'll send you a free replacement (all you pay is shipping).
You can only claim one replacement lens per damaged lens. You can also claim this within the year under warranty. All you have to do is pay for the shipping.
If you want extra lenses, please proceed to our product page and purchase the spare lenses within our accessories section.
Please note replacement lenses are just that - if they are scratched / damaged, they can be replaced upon sighting of the damage and a purchase proof of your receipt. This is not the same as wanting an extra pair of new lenses.
HOW TO VIDEOS
If you happen to lose or scratch a lens, we offer FREE replacement lenses on our website, just email us for the secret code and we will send this to you. Shhh... don't tell anyone :) Putting in your new lenses is easy! First pop out your old lenses by pushing from the back of the lens and bend the frames a little if needed. Then to put in your new lenses, start from the front outer edge by the temple and work your way towards the bridge of your glasses. Again, you can stretch the frames a little to pop them in. WATCH VIDEO
Our frames are slightly malleable in nature, so stretching can occur if bent for prolonged periods. You can easily bend the bridge, arms and ear pieces to adjust your fit to be a little tighter or looser. Don't worry about bending the shades any way that makes them a better fit, that's part of the value of them, you can't hurt them! WATCH VIDEO
Our shades strap and ear adjuster kit comes with two options to get the perfect fit for your child’s sunglasses! The head strap and ear adjusters are both made with a comfy, stretchy, light, and easily detachable food grade clear silicone material that is perfect for baby, toddler and junior size sunglasses and glasses frames.
The head strap will help keep sunglasses and prescription glasses on your child’s face to prevent losing them or sliding off during playtime. Our kids' ear adjuster pieces help create a better fit on infants or toddlers growing into a larger size. WATCH VIDEO
Here is our trick! We recommend heating the frames in really hot water for a few minutes, then removing them and bending them back into the appropriate shape while the material is a bit more pliable and letting them cool that way. To bend them back in shape, set the shades on a flat surface like a table or counter: you will probably notice one side or the other is raised slightly off the table while the other is resting on it. All you have to do is give them a little bend back until they sit flat on the surface. Super easy! If that is not enough to make them comfortably wearable, please let us know! WATCH VIDEO
YES. They are all made of the same exact material with the same safety standards. They are all injected with a dyed color so no bleaching is done and logos are molded onto the frames, etc. READ MORE
SHIPPING AND HANDLING
Yes, only to the Bayside areas. Just enter your postcode at checkout to get the free shipping.
We also offer pick up from one of our stockist stores. We have a fixed flat delivery rate within Australia.
If you would like Express shipping, we offer Australia Post and you would have to cover the difference in cost. Please email us at email@example.com or add a note in your order advising us on this.
Please note we are not able to fulfill and dispatch items unless fully paid for (including shipping costs).
Tracking your order is easy! You can track your order with the tracking number sent via email or via text.
If a package is marked as “delivered” by the courier, please check around your home / yard as well as check with your neighbors. Sometimes packages may be left inside open garages, behind gates, or under patio furniture! You may also have a notification card in your mailbox from the courier. With Sendle, if a package has gone missing, you should put in a missing parcel investigation with Sendle who will follow the necessary steps available to try and retrace your missing parcel.
We aim to dispatch your order within 1-2 business days. If your order is placed after 9pm, your order will be dispatched the following business day.
All orders are shipped using Australia Post / Sendle couriers. If you have a preference with who you would like to use, please state this in the notes section of your order at Cart.
Once dispatched, a tracking number will be sent to you via email or to the contact number you have provided.
We aim to fulfill and dispatch items the next 1-2 business days even in peak periods like Christmas, sales periods, etc. But unfortunately, we are not able to control the shipment timeframes, and delays are out of our hands. But if you encounter a situation such as this, please contact us at firstname.lastname@example.org with your order number and we can help chase this up with the couriers for you and launch a parcel delay investigation on your behalf in the hope that the item will show up soon at your doorstep.