DAMAGE & LENS REPLACEMENT GUARANTEES

Damage Guarantee - We hate when things break but we are so confident that our Italian-made sunglasses are made to last that we will replace any Roshambo frames that break or get damaged in the course of normal, intended and expected use for up to one (1) year from the date of purchase. You will only need to cover the shipping costs.

All you need to do is send us a copy of your receipt and a photo of the damage to contact@roshambobaby.com.au and we will be in touch to arrange your replacement.

Please note:

  • Sunglasses must have been purchased from our website or from one of our partner retail stores
  • Our guarantee does not cover lost sunglasses
  • You will need to cover the cost of the shipping

 
Lens Replacement Guarantee - We also hate when lenses get scuffed or scratched! If twisted at an awkward angle, it is possible for lenses to pop out of your shades. Have no fear! The lens is shatter resistant and small parts tested, so it is still safe for baby on its own. It is also extremely easy to pop back in to place (watch our videos).

But, if you happen to scuff or scratch a lens, we’ve got you covered for one (1) year from the date of purchase. We’ll replace with our polarized (grey) lenses for free! You will only need to cover the shipping costs.  If it’s the mirrored lens replacements that you need then we can offer those at 50% the normal retail price plus the shipping.

All you need to do is email us a copy of your receipt and a photo of the damaged scratched lenses to contact@roshambobaby.com.au and we will be in touch to arrange your replacement .

Please note:

  • Sunglasses must have been purchased from our website or from one of our partner retail stores
  • Our guarantee does not cover lost lenses
  • You will need to cover the cost of the shipping