SCRATCHED OR LOST LENSES
If you happen to lose or scratch a lens, we offer FREE replacement lenses on our website within the first year from purchase; just use the secret code in the Cart we will email you. Shhh... don't tell anyone :) Putting in your new lenses is easy! First pop out your old lenses by pushing from the back of the lens and bend the frames a little if needed. Then to put in your new lenses, start from the front outer edge by the temple and work your way towards the bridge of your glasses. Again, you can stretch the frames a little to pop them in.
The lens is shatter resistant and small parts tested, so it is still safe for baby on its own. Watch our video here.
We hate when things break! We are so confident that our Italian-made sunglasses can withstand your baby that we offer a full damage replacement guarantee if your Ro•Sham•Bo baby frames break or get damaged in the first year of their use (in the course of normal, intended & expected use).
But, if you happen to lose a lens or even just scratch a lens, we got you covered for the year: we’ll send you a replacement lens free of charge!* We can’t have one of baby's eyes unprotected! Kind of defeats the purpose. *Please retain your receipt, send proof of your damaged / scratched lens, or advise us of purchase date and we will look this up in our system. Replacement lenses will only be replaced in their first year of usage. All you have to pay for is shipping!
We offer one Free replacement lens set per sunglasses, if damaged, 1 year from date of purchase.
If you have any questions, please feel free to email us at firstname.lastname@example.org.