Terms & Conditions:

1. Min Order $300; Free Shipping >$500 in Australia. Orders > $2000 will incur some shipping cost due to vol. All prices in AU $ inclusive of GST.
2. We have nominated distributors for the brand in each country and do not allow reselling over countries, on ebay and/or Amazon Australia.
3. We do not encourage heavy discounts across the brand.
4. Bank transfer / Paypal / credit card methods available.
5. All payment must be made in full before dispatch.
Bank tranfer details:
Roshambo Baby AU
BSB: 013472
Account number: 321789209
6. If using credit card, a surcharge of 2% is added for all cards.
7. Prices do not include shipping cost / handling fees. Flat rate within VIC ($12.50) <1KG approx; Flat rate within VIC ($20.50) >1KG approx; Flat rate to other states ($25.50)
8. Please contact us at contact@roshambobaby.com.au if orders exceed $2000, so we can estimate the best shipment priced option for you.
9. Orders are dispatched within 1-2 business days upon clearance of payment.
10. Most orders will be in stock, however, at the slightest chance orders are not in stock and arriving within the next shipment, please allow for up to 2-3 weeks' delivery.
11. Damaged products must be claimed in writing 10 days of date of invoice.
12. Free 12-month warranty on replacement lenses (proof of damage lenses / receipt needs to be sighted). Get your customers to register their shades for their 12-month warranty here.

FAQs:

How do I become a stockist?
You need to have an ABN, be an Australian registered business for tax purposes, and be operating online or at a Bricks and Mortar type shop. We carefully select our stockists based on an area (25km radius apart from each other), so each stockist can service a reasonably sized area. Interested? Please read further...

What is your minimum wholesale order?
The minimum spending order is $250.
If >$500 of the minimum order, stockists will receive Free Shipping.
If a large order quantity >$2000 is required, shipping / freight fees may apply due to volume; please email us at contact@roshambobaby.com.au 

Are all prices in Australian Dollars?
Yes, all prices are in Australian dollars and include GST.

Can I resell these products in other countries?
Unfortunately, we do not allow this as we have nominated distributors for the brand in allocated countries and do not allow reselling over countries, on ebay and/or Amazon Australia.

How much should I resell the products for?
We do not encourage heavy discounts across the brand, but as a guide, we recommend plus / minus $5 off retail prices.

What are your shipping fees?
Shipping fees are as follows; these will be added to your ­order (appropriately).
Free delivery to the Bayside, VIC area.
Flat rate within VIC ($12.50)
1KG Flat rate to other states ($25.50)
Please contact us for estimated shipping fees should orders exceed $2000.

How quick will I receive my order?
Orders will be dispatched within 1-2 business days upon clearance of payment. Most orders are already in stock on hand, however, at the slightest chance orders are not in stock and arriving with our next shipment, please allow for up to 2-3 weeks’ delivery.

What happens if my goods are damaged?
Damaged products must be claimed within 10 days of date of invoice.

Do you offer a damage replacement lens warranty?
Yes, we do. We offer a full damage and lens replacement guarantee in the first year from purchase. A picture of the damaged lens plus a proof of receipt needs to be sighted.

I have more questions.
Please email contact@roshambobaby.com.au

We hope you enjoy working with us and have as much fun as us in promoting these high-quality sun-safe lenses in Australia to the little kids and their families.

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